Privacy Policy
Effective date: 30 October 2026
TECHFLOW Enterprises Pvt. Ltd. (“TECHFLOW”, “we”, “us” or “our”) respects your privacy. This policy explains how we handle personal information when you visit techflow.net, contact our team, request quotations or catalogues, enquire about representation, or apply for employment.
- Information we collect
Depending on your interaction with us, we may collect:
- Your name, company, designation, email address, telephone number and location.
- Enquiry messages, product interests, technical requirements and project details.
- Information you provide when enquiring about becoming a representative.
- Your CV, qualifications, employment history and other information submitted for recruitment.
- Technical information generated when accessing the website, such as IP address, browser information, requested pages, access times and security logs.
Please provide only information relevant to your request. Avoid sending passwords, financial details, identity documents or sensitive personal information through general enquiry forms.
If you provide another person’s information, ensure you are authorised to share it.
- How we use information
We use relevant information to:
- Respond to enquiries and provide requested information or catalogues.
- Understand project requirements and prepare quotations.
- Coordinate projects, customer support and after-sales services.
- Manage business and representative relationships.
- Review job applications and communicate with candidates.
- Operate, maintain and protect our website and business systems.
- Meet applicable legal obligations and resolve disputes.
Where we send optional promotional communications, we do so in accordance with applicable law and your preferences. You may request that these communications stop by contacting sales@techflow.net or using an unsubscribe option provided in the message.
- Your choices and consent
We process personal information for the purposes explained when it is collected and as permitted by applicable law.
Where consent is required, we request it clearly. You may withdraw consent by contacting info@techflow.net. Withdrawal does not affect processing lawfully carried out before your request.
You may choose not to provide optional information. However, we may be unable to fulfil an enquiry, prepare a quotation or assess an application without information necessary for that purpose.
Optional marketing choices are separate from submitting an enquiry or job application.
- Cookies and website technologies
Our website may use cookies and similar technologies to support essential functions, security and user preferences.
The website loads Google Tag Manager, Google Analytics and Google Ads integrations; Microsoft Clarity and Microsoft advertising tags; Meta Pixel; LinkedIn Insight Tag; an analytics integration hosted at analytics.getcito.com; the tawk.to chat widget; and Google reCAPTCHA on forms.
Analytics and advertising technologies help measure visits, interactions and campaign performance. Microsoft Clarity can provide interaction and session-analysis information. The chat service supports visitor conversations, and reCAPTCHA helps protect forms against automated abuse. Depending on the service and its settings, information such as IP address, browser and device details, pages viewed, interactions and identifiers may be processed by the provider. Messages and contact details you enter in chat or forms are used to respond to your request.
These providers may use cookies or similar technologies under their own privacy notices. See Google’s information about partner sites, Microsoft Clarity’s cookie information and the tawk.to privacy policy. You can use browser controls, provider privacy settings and any choices presented on the website to manage relevant technologies. Browser restrictions may affect chat, form protection or other functions.
For questions about a website technology, its purpose or your privacy choices, contact info@techflow.net. Where processing requires consent under applicable law, it must be handled on that basis.
You can manage cookies through your browser settings and any cookie controls available on the website. Blocking essential cookies may affect some functions.
Links or embedded services provided by third parties may involve their own processing of information. Please review their privacy notices when using those services.
- Sharing information
Personal information may be shared, where relevant, with:
- Website enquiries are accessed by the Sales team to respond to product and project requests. CVs and job applications are accessed by the Human Resources team for recruitment. Other authorised personnel receive relevant information only where needed for the stated purpose.
- Service providers supporting website hosting, email, IT systems, communications or recruitment.
- Authorised representatives involved in your enquiry or project.
- Professional advisers or authorities where disclosure is legally required or necessary to protect legal rights.
Information shared for these purposes should be limited to what is necessary and handled under appropriate confidentiality and data-protection arrangements.
If a lawful restructuring, merger or business transfer affects personal information, its handling will remain subject to applicable legal requirements.
- Retention of information
We retain personal information for as long as needed for its purpose, taking account of applicable legal, contractual, accounting and recordkeeping requirements.
There is no single fixed retention period for every enquiry or CV. Enquiry information is retained while needed to respond to the request, follow up on the project or manage a resulting business relationship. CVs are retained while needed for the recruitment process. Applicable legal obligations, disputes and necessary recordkeeping may require longer retention.
If an application is to be retained for future vacancies beyond its original recruitment purpose, this will be explained and consent obtained where required.
When information is no longer required, we delete it, anonymise it or securely restrict it where continued retention is legally necessary. Backup copies are handled through the applicable backup-retention cycle.
- Security
We take reasonable technical and organisational measures appropriate to the information and systems involved to protect against unauthorised access, misuse, loss or disclosure.
No internet transmission or storage system can be guaranteed completely secure. Please contact us before sending confidential or sensitive documents so that an appropriate communication method can be arranged.
- Processing outside India
TECHFLOW is based in India. Where service providers process or store personal information outside India, the processing is subject to applicable legal requirements and appropriate safeguards.
- Privacy requests and complaints
You may contact info@techflow.net to:
- Ask about your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of information that is no longer required.
- Withdraw consent where processing relies on consent.
- Raise a privacy concern or complaint.
We may request proportionate information to verify your identity and clarify your request.
Requests are handled in accordance with applicable law. Certain records may need to be retained for legal obligations or legal claims. Where a limitation applies, we will explain it as appropriate.
We will address privacy grievances promptly and within the period required by applicable law.
For recruitment-related information or CV requests, you may also contact hr@techflow.net.
- Children’s information
Our website is intended for industrial business users and recruitment enquiries and is not directed at children.
If you believe a child has provided personal information through the website, please contact info@techflow.net so that we can assess the circumstances and take appropriate action.
- External links
Our website may link to external websites, social media platforms or official publications. Their privacy practices are governed by their own policies. Please review those policies before providing information.
- Changes to this policy
We may update this policy when our practices, services or applicable legal requirements change.
The effective date identifies the current version. Additional notice or fresh consent will be provided where required.
- Contact us
TECHFLOW Enterprises Pvt. Ltd.
Privacy requests and general enquiries:
info@techflow.net
Please use the subject “Privacy Request” or “Privacy Grievance”.
Recruitment and CV enquiries:
hr@techflow.net
Sales and project enquiries:
sales@techflow.net
Sales WhatsApp:
+91 90237 30719
Postal address:
Block No. 803/B/1, Near Canal, Kubadthal Village,
Off Kunjad Kathlal Road, Via Kathwada S.P. Ring Road Circle,
Ahmedabad – 382430, Gujarat, India.